Compliance & Carrier Fees
Customer-Facing Summary
- All text messaging is regulated by U.S. carriers and A2P 10DLC rules.
- Each client registers their brand under their own EIN.
- Carrier surcharges and A2P fees are billed at cost and may change when carriers update pricing.
- You are responsible for sending only compliant, opt-in traffic.
- Non-compliant use may result in suspension or termination of messaging.
Full Legal Clause
All SMS/MMS traffic is subject to U.S. carrier rules and A2P 10DLC regulations. Each customer is responsible for registering their brand and campaign under their own EIN. We will assist with registration and approval, but final acceptance is at the discretion of carriers and The Campaign Registry.
Carrier surcharges and A2P pass-through fees are billed at cost and added to your invoice. We do not control these fees, and they may change without notice when carriers update pricing.
You agree to send only compliant, opt-in traffic. Prohibited or high-risk content (including spam, cannabis, crypto, firearms, payday loans, and similar) may result in suspension or loss of messaging capabilities.
If your brand or campaign is flagged for non-compliance, you are solely responsible for re-submission costs ($25 per failed compliance recheck) and any carrier penalties.
Repeated violations may result in termination of service. Abuse by one client can impact overall deliverability across the platform, so strict compliance is required.